Organization

Notifications

An inbox for the whole team. When a monitored page changes, a capture fails or the workspace needs attention, everyone who should know is told, not only the person who set up the schedule.

The inbox

Notifications is in the menu under Dashboard, with the number of unread notifications beside it. Everyone in the workspace has their own inbox.

  • The Inbox tab lists your notifications, newest first. Filter it with All, Unread or one kind, and clear it with Mark all as read.
  • The Settings tab chooses what appears in your inbox and, for people allowed to, sets the workspace notification address.
  • Notifications are kept for 90 days, read or not.

What you are told about

ValueMeaning
Page changesA monitored page looks different from its previous capture. Every member. See Change detection.
Failed capturesA scheduled capture did not produce a screenshot. Every member.
Paused schedulesSchedules were paused because storage is full or the subscription ended. One notification for all the schedules paused at once. Every member.
StorageThe workspace’s storage is 80% full, full, or over the plan’s allowance. Every member.
WebhooksA webhook endpoint was switched off after failing too many times. People whose role can manage webhooks.
TeamSomebody accepted an invitation and joined the workspace. People whose role can manage the team.

A capture that succeeded is not a notification: it happens too often to be useful there. Being told about each capture is what the Web Profile’s capture email is for. For your own systems, use webhooks.

Roles decide the last two

Webhooks and Team notifications follow the capabilities on the Team page, so a custom role with Manage webhooks switched on hears about a switched-off endpoint, and one without it does not.

Grouping

Repeated news does not become a long list. Page changes and failed captures of the same schedule, schedules paused for the same reason, and storage warnings join the unread notification of the same kind opened within the last hour, which counts them. Once you have read it, the next event starts a new one.

Hiding what you do not need

Under In the app on the Settings tab, switch off any kind you do not want in your inbox. It only affects you. Hidden notifications are still kept, so switching a kind back on shows them again.

Where emails go

Without a workspace notification address:

  • Capture emails, including the “page changed” email, go to the person who made the schedule — when the Web Profile has them switched on and that person’s email address is confirmed.
  • Storage warnings go to the workspace owner.
  • Account emails — billing, invitations, security — always go to the people they are for.

The workspace notification address

On Business and Business Plus, the workspace can send its emails to one shared address instead — a team inbox rather than each person’s own. It is set under Workspace notification email on the Settings tab, by people whose role has the Workspace notifications capability.

ValueMeaning
Save and send confirmationSends a confirmation email to the address. Until someone there confirms it, emails go where they did before. Resend link sends it again. An address that already belongs to a confirmed member of the workspace is confirmed at once.
Once confirmedCapture emails go to the workspace address. Storage warnings go there and to the owner. Account emails still go to the people they are for.
UnsubscribeEvery email sent to the address carries an unsubscribe link. Using it stops all email there until someone with the capability presses Resume.
Change / Remove addressReplace the address, or go back to none.

After a change of plan

On a plan without it, a saved address is kept but not used, and capture emails go to each schedule’s creator again. Moving back to Business or Business Plus uses it again.

Capture emails still need the Web Profile’s switch on and a confirmed address for the schedule’s creator: the workspace address changes where they go, not whether they are sent.

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