Plans, subscription and invoices

Four plans, each billed monthly in US dollars, before tax. One subscription covers the workspace — both Auto Schedules and the Instant Snap API draw on it.

• A rate limit, not a speed. The requests a minute are how many requests the plan accepts in any one minute, from schedules and API calls together (see Capacity). They are not a number of captures finished per minute: how long a capture takes depends on the page.
• One shared allowance. Images, PDFs and page sources all count against the same number of captures. Videos have an allowance of their own.
• In every plan: both products, webhooks, headers and cookies, change detection and the MCP server.
• Workspace notification address — Business and Business Plus. See Notifications.
• Enterprise is a contact route rather than a checkout: custom capture limits and seat counts, trusted timestamps and priority support, quoted to your needs.

Each organization can take one free trial. It starts from the Start free trial button on the dashboard or on BillingSubscription — no card needed — once your email address is confirmed.

Buying a plan ends the trial when the plan starts: the trial’s remaining captures do not carry over, and the plan’s allowance starts in full. Captures from a trial are kept for at least 7 days after it ends.

BillingPricing lets you choose a plan, then how much storage it comes with, then continue to checkout. The checkout is run by Paddle, our payment provider, which calculates tax from your billing address. Pricing is in the menu only while the workspace has no paid plan, and only for a role allowed to buy.

BillingSubscription shows your plan and its status, when it renews or ends, the next charge, your included storage, and the saved payment method.

Manage Subscription lists the four plans with your current one marked. Which way you move decides when the change happens:

• A change to a smaller plan is refused while you store more than it includes, or have more people than it has seats. Delete captures, or remove members, first.
• Change payment method replaces the card or other method on file, through the payment provider’s own secure form.
• Cancel Subscription is at the foot of the page. Your plan stays active until the end date; after that, scheduled captures pause. There is no resume action — to come back, take out a new subscription.

app.websitescreenshotworld.com/Billing/Subscription

Add Storage buys extra storage on top of what the plan includes, without changing plan: 25 GB for $3, 100 GB for $9 or 250 GB for $20 a month.

• Adding or moving to a bigger add-on is charged today, for a full month.
• Moving to a smaller add-on, or to No add-on, takes effect at your next renewal — and is refused while you store more than would fit. The panel tells you how much to delete first.

By default, your included volume is the limit: once it is used, captures stop until the next period. Over Limit Settings — on the Subscription page, or Manage on the dashboard’s Over-limit bursting card — let you allow a set amount beyond it instead.

• Images and videos are configured separately, and each is off until you turn it on.
• The amount you allow is set in steps of 1,000, starting at 1,000, up to a ceiling your plan defines. The panel shows the price per capture and what your chosen amount could cost.
• Not available on the free trial.
• Not changeable once a subscription is cancelled; existing settings stay until the plan ends.

A capture that fails on the way — the page does not load in time, or something goes wrong on our side — produces nothing and is given back to your allowance.

A capture the website itself refuses — it answers “access denied” or “too many requests” to every attempt — is free up to 5% of your plan’s monthly captures in each billing period. Past that, refused captures count against your allowance like any other capture: each one still takes a browser and several attempts from different locations.

A schedule whose website refuses three runs in a row is paused, and you are told in Notifications. Try another capture location in the web profile, then resume it from the schedule’s page.

BillingInvoices lists every invoice with its number, state, date and amount, and can be searched and sorted.

Refunds follow our cancellation and refund policy.

app.websitescreenshotworld.com/Billing/Invoices

A billing address is needed before a subscription can start. Only three fields are mandatory — Email, Postal Code and Country — and they are what the checkout uses to calculate tax. Everything else is optional.

It can be filled in from the checkout itself, or from the Billing Address button on BillingSubscription.